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Services / AI Training & Enablement

People make AI useful

Your team.
Ready for AI.

Help employees use approved AI tools in their daily work. Practical workshops, reviewed outputs and team playbooks build skills they can use independently.

Plan your team’s enablement

Standalone training or support for a product rollout. Built around your roles, tools, and information policies.

An open-air Indian learning pavilion, with books and a scholar sculpture in a green garden beneath blue skies and white clouds.
  1. 01Practice

    Use real tasks.

  2. 02Review

    Check the work.

  3. 03Apply

    Build the habit.

Explore the program

From introduction to everyday use

The training program.

We shape the program around your roles, starting point and goals. Leaders, employees and internal champions each get the support their part of the rollout needs.

Example workshop: prepare a client briefing

Prepare a briefing from a sample account history, then decide what is ready to use.

  1. Ask for the decisions, commitments and open questions.
  2. Check each important point against its source.
  3. Flag uncertainty and refine the briefing.

Take away: A reviewed briefing and a repeatable way to prepare.

01 / Readiness & discovery

Meet the people doing the work. Confirm approved tools, information policies and recurring tasks. Observe a representative task before training and agree what a successful output must include.

Take away: A readiness assessment, task baseline, and focused learning plan.

02 / Role-based workshops

Small, hands-on sessions built around representative tasks. Advisors and account leads prepare briefings. Operations staff find current procedures. Reporting teams assemble a draft and inspect the missing inputs.

Take away: Practiced workflows and reusable examples for each role.

03 / Product onboarding

Help employees get started with Company Brain, Client Intelligence or the approved AI tools they already have. Walk through access, useful questions, source checking and when to ask for help.

Take away: A guided introduction and a practical team playbook.

04 / Champions & office hours

Support internal champions, make room for questions and work through examples that did not go as expected. Update the playbook as teams discover better ways to work.

Take away: A support rhythm and people who can help their colleagues.

05 / Adoption & improvement

Have employees complete a comparable task independently. Review the accepted output, source checking, and preparation plus review time against the baseline. Follow up on repeat use and the work that still needs help.

Take away: A proficiency and adoption review with clear next steps.

A sample program

Practice for each role.

These sample tracks show what a program can cover. We select the tasks, cohort, session format, and follow-up with you, using approved synthetic or sanitized materials where appropriate.

Advisors & account leads

Prepare the next client meeting.

Practice
Use a sample account history to identify changes, open commitments, owners, and questions to resolve before the meeting.
Take away
A reviewed meeting brief and a reusable preparation checklist.
Demonstrate
Check whether material claims have sources, important commitments are included, and gaps are flagged. Compare total preparation and review time.
Operations & client-service teams

Answer a procedure question and handle the exception.

Practice
Find guidance in an approved sample document set, inspect its version, and work through a case the available information cannot resolve.
Take away
A source-linked answer, an escalation note, and a repeatable workflow.
Demonstrate
Check that the employee finds the current guidance, verifies it independently, and sends unresolved questions to the right owner.
Leaders & internal champions

Choose useful workflows and support the team.

Practice
Assess candidate tasks for value, data requirements, review needs, and fit with approved tools. Coach a colleague through an output that needs correction.
Take away
A prioritized workflow list, review criteria, and an owned team playbook.
Demonstrate
Check that each proposed workflow has an owner, an acceptance standard, and an escalation path; identify where further training or implementation is needed.
Session format, your team’s role & handover

Sessions and practice

Guided demonstrations, small-group practice, and an independent task with feedback. We assess the finished work and the review process; attendance alone does not demonstrate proficiency.

Your team’s part

Provide a program owner, approved tool access, information policies, suitable examples, and time for practice. A subject expert helps agree the standard for an acceptable output.

A playbook that stays useful

Hand over the practiced workflows, examples, and review checklists to a named internal owner. Agree office hours and follow-up reviews to address obstacles and update the playbook.

Scope a program for your team

Confidence, with judgment

Skills employees practice.

Being AI-ready means knowing how to get help, how to check it and where the boundaries are. We practice all three.

01

Ask with context

Define the task, audience and constraints. Tell the tool what a useful answer looks like.

02

Check the evidence

Open the sources. Verify material facts and notice what the answer cannot support.

03

Handle information carefully

Use approved tools and follow your company’s rules for client, personal and confidential information.

04

Keep human judgment

Review before sharing or acting. Recognize when the task needs a subject expert or an approval.

Two ways to start

Two ways to get started.

Enablement can stand on its own or accompany a product rollout. We agree on the program and quote its scope separately.

Your existing tools

Make more of what you have.

Help employees use the AI tools your company has already approved. Start with relevant workflows, clear information policies and practical ways to review the output.

Discuss a standalone program

An Upshot product rollout

Introduce the product. Enable the people.

Pair implementation with role-based training, employee onboarding and adoption support. Give the team a clear reason to return after their first sign-in.

Before we begin

Training questions.

Can you train us on tools we already use?

Yes. Enablement can be a standalone engagement around your existing approved tools. We confirm the tools, licenses, policies and workflows with you before designing the sessions.

Is training included in every product engagement?

We agree on onboarding and handover as part of each product scope. A broader training and adoption program is scoped and quoted separately, so the audience, sessions and ongoing support are clear.

Do employees need technical experience?

No. We tailor the starting point to the people attending. Sessions focus on their daily work, with additional material for internal champions and administrators where needed.

Will workshops use confidential client information?

We agree on suitable examples in advance. Workshops can use synthetic or sanitized material; any use of company information must follow your approved tools, access rules and data-handling policies.

Start with your people

Plan your team’s training.

Tell us who you want to enable, which tools you use and where the work gets stuck.

Let’s plan the program